Privacy Policy

4D Media (“we”, “us”) respects your privacy. This policy explains how we handle personal information collected through this website, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

When you send an enquiry we collect the details you provide: your name, company or organisation, email address, phone number, the product and enquiry type you select, your location and preferred dates, and your message. We do not collect sensitive information through this website.

How we use it

We use your information to respond to your enquiry, prepare quotes, and arrange hire or purchase of our products.

Referrals to network partners

4D Media is a member of the Media That Moves Network. If you enquire about a product supplied by a network partner, or a location outside our direct service area, we may share the relevant details of your enquiry with that partner so they can respond. We only share what is needed for that purpose and we will not sell your personal information.

How it’s handled and stored

Enquiry form submissions are delivered to us by email using a third-party email service (Resend), and this website is hosted on Cloudflare. These providers may process or store data outside Australia, including in the United States and Japan. We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Website analytics and cookies

We may use analytics tools such as Google Analytics to understand how visitors use the site. These tools use cookies and collect usage data such as pages visited and device type. You can disable cookies in your browser settings. Our contact page includes an embedded Google Map, which is subject to Google’s privacy policy.

Accessing or correcting your information

You can ask to access or correct the personal information we hold about you by contacting us using the details below. We will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact us

4D Media
101 Old Toombul Road, Northgate QLD 4013
Phone: 1300 556 801
Email: use our enquiry form

Last updated: November 2026